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Sync EV Integration Guide

This is a guide that shows how to install Monta on your Sync EV charge point.
Written by Yana Yankova
Last updated: 9 April, 2024
In this guide

This is a guide that shows how to install Monta on your charge point. If you want to connect your charge point to your Monta account, please follow the steps in the end of the guide.

Please note that when you connect your charge point to Monta, we become the operator of the charge point. This means that you need to use Monta to control the charging process.

1. Download the BG EV Charging app

Begin by getting the BG EV Charging app on your device.

Google Play Store / App store

2. Power on the charge point

Turn the charge point on and the light indicator will glow in yellow. Then open the BG EV Charging app.

yellow light sync ev charge point

3. Connect to the charge point via Bluetooth

Now you need to connect to the charge point using Bluetooth. There are instructions how to do this on a label, located on the back of the unit.

Select the charge point

select the charge point bg ev charging app

Use the default password

The default password is: 12345678

insert password bg ev charging app

After you have used the default password, you will be prompted to change it. It is recommended to change the password and keep a note of the new password as you will need it to log in for future changes in the configuration of the charge point.

4. Connect the charge point to the internet

Select your desired connection: Wi-Fi / LAN / 4G

Input these details correctly as they are case sensitive.

select internet connection type bg ev app

Scroll down to “Server URL” and select “Manual Entry”

Insert the Monta Server URL: ws://ocpp.monta.app

Charge mode: select “APP” from the drop-down menu.

select manual select app synch ev app

Click on “Set”.

5. The charge point will reboot

Once the setting has been saved the charge point will reboot, after a short period of time, approx. 5 – 10 minutes. If all the details are correct and there is a connection to the Monta back office the charge indicator will go from permanently Yellow to permanently Blue to confirm the communication is successful.

blue light sync ev charge point

Other useful light indicators

Flashing Blue = Preparing mode

Green = Charging 

Red = Fault

6. Connecting the charge point to your Monta account

Now you need to add and connect your charge point to your Monta account.

You can do this through either Monta Charge or Monta Hub.

Need to talk to a specialist?

Contact our support team

Private users
Start a chat in the Monta app on your mobile device of choice.
Open Monta app
Open hours: 24/7, 365
First reply time: <5 minutes
Business customers
Sign in the Monta Portal and create a support ticket.
Open hours: 07:00 – 23:00 CET
First reply time: <3 business days
Certified installers
Book a guided call with an installation specialist.
Book a call
Open hours: Mon – Fri
09:00 – 17:00 CET