Explains what an Operator ID is, why you need it for roaming, how to register one, and how to add it in Monta Hub.
For: Charge Point Operators or eMSPs using Monta who want their own Operator ID
Your Operator ID (also called a Party ID) uniquely identifies your company in the EV roaming ecosystem. You need one if you want to be identified as an Operator or eMSP in your own right, separately from Monta towards eMSPs and roaming CPOs.
What is an Operator ID?
An Operator ID is a short code that identifies your company across the OCPI/roaming network. It has two parts:
-
Country code — a two-letter ISO code for your country (e.g.
DE,GB,NL). - Party ID — a three-character code identifying your company within that country.
Example: DE*ABC
Step 1 — Get your Operator ID
In most countries, Operator IDs are issued by a national or regional authority. Register with the authority for your country:
Step 2 — Have Monta assign and register your Operator ID
Once you have your ID, contact your Monta CSM (or email roaming@monta.com if you don't have an assigned CSM). Monta will assign the new Operator ID to you as an Operator and register it with the relevant roaming hubs, then notify key partners.
Before you request, let us know:
- Whether the ID needs to be enabled/updated for direct OCPI partners only, or for roaming hubs as well.
- Which hubs (e.g. Hubject, Gireve).
- Whether you're happy to cover any hub setup fees. Any such fees are passed on to you 1:1 — Monta adds no markup.
- If you operate in more than one market, you can either submit one ID per market (e.g. DE*XXX and AT*XXX) or use a single ID across all markets.
- Gireve connections are not standard. A Gireve handshake requires further steps from you, your Monta CSM, Monta Roaming Operations and Gireve Support — and the timeline depends heavily on Gireve's support team.
Good to know
- Public visibility: After registration, it may be shown publicly that your Operator ID is managed by Monta.
- Hubject fee: Hubject may charge a one-time setup fee for a new Operator ID.
- Gireve sharing: Your charge points are not shared over Gireve automatically after registration. That requires a separate OCPI handshake scheduled by Monta's Roaming team with Gireve.
- Taking over an existing ID: If your Operator ID (e.g. FR*ABC) is already registered with another backend provider, an approval email is needed. Send it to roaming@monta.com and we'll forward your approval to Hubject so the ID can be migrated to Monta. Hubject requires at least 5 days' notice for any migration.
- Tell us your key partners: Notify the Monta Roaming team of your key eMSP and mapping partners (e.g. Google/Apple Maps) so we can inform them of the Operator ID change. Otherwise your charge points may still show as Monta on maps and with eMSPs — or may not appear at all — until those partners refresh their data.
After your Operator ID goes live
Once the Operator ID is updated and the new offers are published, there's a ~24-hour wait before partners are notified. Monta then reaches out to the relevant eMSPs and EV charging maps to tell them a new operator has joined (or that an Operator ID has changed) and asks them to do a full pull of location and pricing data and update their front-end maps. Refresh timing ultimately depends on each partner.
Changing your Operator ID
To change an existing Operator ID, follow the same process as a new registration — contact your CSM or roaming@monta.com, and we'll handle the migration across the roaming hubs and OCPI partners. The same "before you request" details above apply.