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Monta Charge

Start your journey with Monta the right way, by completing the basic setup, integrating with your car and setting up SmartCharging or tax refund.

Help center / Monta Charge / Monta Charge account
Home charging Image
Home charging
Charge at home
Create and manage Charging rules
How to use SolarCharge
Set up electricity cost tracking
Home charging troubleshooting
Set up SolarCharge
Set up Fuse protection for your charge point
Saveeye smart meter integration
Get Reimbursement from your employer
Manage PowerBank via Monta Charge
How to start a charge at home
Set up and use SmartCharge
Connect your charge point
Troubleshoot a Disconnected charge point
Make your charge point Public
How to make your charge point Public
How to set up Monta Stickers
Set up a Team
How to manage a Team
How to create a new Team
Invite and manage Team Members
How to transfer a charge point
Tax refunds
Manage your tax refund subscription
What is a tax refund subscription?
Claim a tax refund subscription
Charging on the go Image
Charging on the go
How to Complete KYC Verification
Find your charging receipt
How to use AutoCharge
Using Public charge points
Check if a charge is Eichrecht compliant
How to use SmartQueue
Find charge points on Monta map
How to reserve a charge point
Public charging troubleshooting
Work & Residential charging Image
Work & Residential charging
How to charge on a Team charge point
How to join a Team
Monta Charge account Image
Monta Charge account
Monta Charge Beta features
Understand your charging Insights
Car integration troubleshooting
Charge key FAQ and troubleshooting
How to create a Monta account
How to add and use charge keys
Add and integrate your car to Monta
Your personal Monta Wallet

Monta Charge Beta features

Learn about the exciting features you can test by enabling Beta access in Monta Charge.
Monta Charge account

Understand your charging Insights

Follow your consumption on your personal charge point, or for charging on the go with Monta's Insights feature.
Monta Charge account

Car integration troubleshooting

See common troubleshooting tips for integrating your car with Monta.
Monta Charge account

Charge key FAQ and troubleshooting

Are you experiencing issues with using an RFID card with Monta? In this guide you will learn how to troubleshoot different issues that may occur.
Monta Charge account

How to create a Monta account

Learn how to create an account, add or edit your phone number, email, address, bank account, language preferences and more!
Monta Charge account

How to add and use charge keys

Learn how to find, order, pair and manage your charge keys in Monta Charge.
Monta Charge account

Add and integrate your car to Monta

Learn how to add, integrate and share your car with others!
Monta Charge account

Your personal Monta Wallet

Add your payment methods, learn how to refill or withdraw funds from the Wallet and view your transactional history.
Monta Charge account
Need to talk to a specialist?

Contact our support team

Platform status:
All Systems Operational

Private users

Start a chat in the Monta app on your mobile device of choice.
Open Monta app
Open hours: 24/7, 365
First reply time: < 5 minutes

Business customers

Sign in to Monta Hub and create a support ticket.
Sign in
Open hours: 07:00 - 23:00 CET
First reply time: < 3 business days

Certified installers

If you're a certified installer, you can book a guided call with a Monta integration specialist.
Book integration call
Open: Mon - Fri 09:00 - 17:00 CET