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Monta Hub

Leverage the full power of Monta’s CPMS with detailed guides on user, fleet and charge point management, payments, invoices and more.

Help center / Monta Hub / Operate charge points / Pricing & Functions
Home charging Image
Home charging
Charge at home
Create and manage Charging rules
How to use SolarCharge
Set up electricity cost tracking
Home charging troubleshooting
Set up SolarCharge
Set up Fuse protection for your charge point
Saveeye smart meter integration
Get Reimbursement from your employer
Manage PowerBank via Monta Charge
How to start a charge at home
Set up and use SmartCharge
Connect your charge point
Troubleshoot a Disconnected charge point
Make your charge point Public
How to make your charge point Public
How to set up Monta Stickers
Set up a Team
How to manage a Team
How to create a new Team
Invite and manage Team Members
How to transfer a charge point
Tax refunds
Manage your tax refund subscription
What is a tax refund subscription?
Claim a tax refund subscription
Charging on the go Image
Charging on the go
How to Complete KYC Verification
Find your charging receipt
How to use AutoCharge
Using Public charge points
Check if a charge is Eichrecht compliant
How to use SmartQueue
Find charge points on Monta map
How to reserve a charge point
Public charging troubleshooting
Work & Residential charging Image
Work & Residential charging
How to charge on a Team charge point
How to join a Team
Monta Charge account Image
Monta Charge account
Monta Charge Beta features
Understand your charging Insights
Car integration troubleshooting
Charge key FAQ and troubleshooting
How to create a Monta account
How to add and use charge keys
Add and integrate your car to Monta
Your personal Monta Wallet

Charge point pricing & access

Learn how to change the access and visibility of your charge points, control the pricing and schedule availability for EV drivers.
Pricing & Functions

Charge point details & settings

Learn how to set exact location to your charge point, lock the cable in, or transfer the charge point to a different user or Team.
Pricing & Functions

Set up pricing for EV Drivers

Learn how you can set up the charge pricing for your charge points and Team Members.
Pricing & Functions

Set up a Bilateral Agreement

Learn how to offer discounted price for roaming charges or exclusive rights to share charge points with specific eMobility Providers.
Pricing & Functions

Understand charge point Release detection

Learn how release detection works, how it impacts idle and minute fees, and what makes a charge point compliant.
Pricing & Functions

Manage PowerBank via Monta Hub

Learn how you can sign up or opt out charge points for PowerBank via Monta Hub.
Pricing & Functions

Deeplinks Management System

Lean how to create and manage custom deeplinks for QR stickers for your charge points.
Pricing & Functions

Add an hourly tariff to a Price Group

Learn how to add and customize an hourly electricity tariff to a Price Group.
Pricing & Functions

Apply cost tracking to charge points

Start tracking the electricity cost for charging on your charge points.
Pricing & Functions

Create additional charging fees

Learn how to create a starting fee, charging fee, minute fee and idle fee when EV drivers charge.
Pricing & Functions
Need to talk to a specialist?
Contact our support team
Platform status:
All Systems Operational

Private users

Start a chat in the Monta app on your mobile device of choice.
Open Monta app
Open hours: 24/7, 365
First reply time: < 5 minutes

Business customers

Sign in to Monta Hub and create a support ticket.
Sign in
Open hours: 07:00 - 23:00 CET
First reply time: < 3 business days

Certified installers

If you're a certified installer, you can book a guided call with a Monta integration specialist.
Book integration call
Open: Mon - Fri 09:00 - 17:00 CET