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Monta Hub

Leverage the full power of Monta’s CPMS with detailed guides on user, fleet and charge point management, payments, invoices and more.

Help center / Monta Hub / Operate charge points
Home charging Image
Home charging
Charge at home
Create and manage Charging rules
How to use SolarCharge
Set up electricity cost tracking
Home charging troubleshooting
Set up SolarCharge
Set up Fuse protection for your charge point
Saveeye smart meter integration
Get Reimbursement from your employer
Manage PowerBank via Monta Charge
How to start a charge at home
Set up and use SmartCharge
Connect your charge point
Troubleshoot a Disconnected charge point
Make your charge point Public
How to make your charge point Public
How to set up Monta Stickers
Set up a Team
How to manage a Team
How to create a new Team
Invite and manage Team Members
How to transfer a charge point
Tax refunds
Manage your tax refund subscription
What is a tax refund subscription?
Claim a tax refund subscription
Charging on the go Image
Charging on the go
How to Complete KYC Verification
Find your charging receipt
How to use AutoCharge
Using Public charge points
Check if a charge is Eichrecht compliant
How to use SmartQueue
Find charge points on Monta map
How to reserve a charge point
Public charging troubleshooting
Work & Residential charging Image
Work & Residential charging
How to charge on a Team charge point
How to join a Team
Monta Charge account Image
Monta Charge account
Monta Charge Beta features
Understand your charging Insights
Car integration troubleshooting
Charge key FAQ and troubleshooting
How to create a Monta account
How to add and use charge keys
Add and integrate your car to Monta
Your personal Monta Wallet

Get Certified with Elexon (UK) as a Monta Customer for Unmetered Charge Points

This article outlines the steps Monta customers must follow to get certified with Elexon (UK) for unmetered charge points.
Charge point reporting

Charge point pricing & access

Learn how to change the access and visibility of your charge points, control the pricing and schedule availability for EV drivers.
Pricing & Functions

Create a Charging site

Charge point sites help you manage your charge points with ease and they let you use features such as Load Balancing and SmartQueue.
Connect charge points

Charge point details & settings

Learn how to set exact location to your charge point, lock the cable in, or transfer the charge point to a different user or Team.
Pricing & Functions

Charging sites functions

Learn how to perform a bulk firmware update, activate SmartQueue or Reservation, show the site on the Monta map and more.
Connect charge points

Charge point data reporting in compliance with AFIR

Learn how Monta facilitates charge point data reporting in compliance with AFIR.
Charge point reporting

Charge point data reporting in compliance with AFIR – Belgium

Process for charge point data reporting in Belgium in compliance with AFIR.
Charge point reporting

Charge point data reporting in compliance with AFIR – France

Process for charge point data reporting in France in compliance with AFIR.
Charge point reporting

Charge point data reporting in compliance with AFIR – Austria

Process for charge point data reporting in Austria in compliance with AFIR.
Charge point reporting

Set up pricing for EV Drivers

Learn how you can set up the charge pricing for your charge points and Team Members.
Pricing & Functions
Need to talk to a specialist?
Contact our support team
Platform status:
All Systems Operational

Private users

Start a chat in the Monta app on your mobile device of choice.
Open Monta app
Open hours: 24/7, 365
First reply time: < 5 minutes

Business customers

Sign in to Monta Hub and create a support ticket.
Sign in
Open hours: 07:00 - 23:00 CET
First reply time: < 3 business days

Certified installers

If you're a certified installer, you can book a guided call with a Monta integration specialist.
Book integration call
Open: Mon - Fri 09:00 - 17:00 CET