How do I manage my Monta Hub account?

For: Operators using Monta Hub You can manage your personal account in the My Account section of Monta Hub. There,...

How do I manage my Operator account?

For: Operators using Monta Hub When you are a Charge Point Operator (CPO), you have an Operator level account, which...

Operator user roles and permissions

For: Operators using Monta Hub When you have a Business or Enterprise account in Monta, you are able to provide...

Operator organisation structures

For: Operators using Monta Hub This guide explains the Operator organization structures in Monta, describing the access levels and information...

How do I set up Single Sign-On (SSO) with Monta?

For: Operators configuring Monta Hub Monta supports Single Sign-On using OpenID Connect (OIDC), allowing operators to authenticate users through their...

How do I access and set up API keys in Monta Hub?

For: Operators using Monta Hub The Monta Partner API lets you integrate your systems directly with the Monta platform. Note:...

How do I manage promotion codes in Monta Hub?

For: Operators using Monta Hub Promotion codes let operators offer discounts to electric vehicle (EV) drivers on their charge points....

How do I order from Monta Shop?

For: Operators and team admins using Monta Hub The Monta Shop is your one stop shop to place orders for...

Dashboards

For: Operators using Monta Hub Dashboards in Monta give you insights into your network, charge points, revenue, invoices, roaming activity,...

How do I search for items in Monta Hub?

For: Operators using Monta Hub Note: This feature is currently in beta and may not be available to all users....

Welcome to Monta Hub

For: Operators, businesses, and fleet managers using Monta Hub Monta Hub is the web portal for operators, businesses, and fleet...

How do I apply and approve subscription plans?

For: Operator users with Admin or Manager rights A subscription is an active agreement between a customer and a business...

How do I manage subscription plans and subscriptions?

For: Operator users with Admin or Manager rights This article covers how to manage subscription plans and individual subscriptions in...

How do I create a subscription plan?

For: Operator users with Admin or Manager rights Subscription plans let you offer recurring services to your clients — such...

How do I create and manage electricity tax refunds? (Denmark)

For: Operator users with Admin or Manager rights — Denmark only Tax Refund subscriptions are services provided by Charge Point...

Business verification (KYB) for Operators and Teams

All new Operators and most Professional Teams must complete a Know Your Business (KYB) verification before they can access financial...

How do I see the audit logs in Monta Hub?

The audit log shows history of account activity in Monta Hub. Use it to see what changed, who made the...