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Monta Hub

Leverage the full power of Monta’s CPMS with detailed guides on user, fleet and charge point management, payments, invoices and more.

Help center / Monta Hub / Payments & Transactions
Operate charge points Image
Operate charge points
Charge point reporting
Charge point data reporting in compliance with AFIR - Ireland
Get Certified with Elexon (UK) as a Monta Customer for Unmetered Charge Points
Charge point data reporting in compliance with AFIR
Charge point data reporting in compliance with AFIR - Belgium
Charge point data reporting in compliance with AFIR - France
Charge point data reporting in compliance with AFIR - Austria
Charge point data reporting in compliance with AFIR - Sweden
Publish meter readings to Advenir
Create and manage alerts
Retrieve Roaming data for PCPR reporting
Retrieve Helpline data for PCPR reporting
Export Open data for your charge points
Export an Uptime report for your charge points
Charge point statistics
Charge point remote actions
Publish meter readings to 3rd Parties
Publish meter readings to Allstar
How to export charges
Manage charge point reports
Connect charge points
Create a Charging site
Charging sites functions
How to use a public installer link
Add and connect a charge point
Create an Installer job
Add and connect charge points in bulk
Load Management
Set up a Perific meter
Create a Load Management Group
Load Management for Schneider Charge Points
Pricing & Functions
Charge point pricing & access
Charge point details & settings
Set up pricing for EV Drivers
Set up a Bilateral Agreement
Understand charge point Release detection
Manage PowerBank via Monta Hub
Deeplinks Management System
Add an hourly tariff to a Price Group
Apply cost tracking to charge points
Create additional charging fees
Create a Dynamic price for charging
Enable Roaming on a charge point
Payments & Transactions Image
Payments & Transactions
Invoices
Understand your invoice
Request to enable Team invoicing
Find and export invoices
Payment terminals
Set up a Payter payment terminal
How to set up local payment terminal integration
Overview of the Different Payment Terminal options
Set up and connect a Crane payment terminal
Connect a Payter terminal to a Team
Transactions
Set up Operator Transaction as payment method
Managing a Team Wallet
Add and edit charge keys
Operator Wallet Transactions
Manage Users & Vehicles Image
Manage Users & Vehicles
Fleet management
Reimbursements setup guide
Manage Reimbursements in Monta Hub
Manage your EV fleet
Monta Hub account
Managing Promotion codes
Operator organization structures
Operator Dashboards
Operator user roles and permissions
Order from Monta Shop
My Monta Hub account
Manage your Operator account
Plans & Subscriptions
Create a Subscription Plan
Create and Manage Electricity Tax Refunds (Denmark)
Manage Plans and Subscriptions
Apply and Approve Subscriptions
Team management
Create a Team
Create a Fleet operations Team
Nested Teams
Operator Team Settings
Manage Team Members
Bulk import Teams
Invite users to become Team Members
Team Settings
Team user roles and permissions

Set up a Payter payment terminal

Learn how to order and set up a Payter payment terminal with Monta.
Payment terminals

How to set up local payment terminal integration

This guide provides a step-by-step process for setting up local payment terminals within Monta Hub.
Payment terminals

Overview of the Different Payment Terminal options

In this article, we’ll guide you through Monta’s various options for accepting payments through physical payment terminals at your charge points.
Payment terminals

Set up and connect a Crane payment terminal

This guide shows how to configure and connect your Crane Payment Innovations (CPI) terminal to a team Wallet via Monta Hub.
Payment terminals

Set up Operator Transaction as payment method

Learn what is an Operator transaction and the requirements for set it ip as a Team payment method.
Transactions

Managing a Team Wallet

Learn how to deposit or withdraw money, add a bank account, export or refund transactions, and enable Operator transaction as a payment method for a Team.
Transactions

Connect a Payter terminal to a Team

Learn how to add and configure your Payter terminal to a team Wallet via Monta Hub.
Payment terminals

Understand your invoice

This guide explains how to read your monthly invoices in Monta Hub.
Invoices

Add and edit charge keys

Pair a charge key and configure the access to paying for charging and ownership.
Transactions

Operator Wallet Transactions

Learn how to find, filter, export or refund transactions in the Operator Wallet.
Transactions
Need to talk to a specialist?
Contact our support team
Platform status:
All Systems Operational

Private users

Start a chat in the Monta app on your mobile device of choice.
Open Monta app
Open hours: 24/7, 365
First reply time: < 5 minutes

Business customers

Sign in to Monta Hub and create a support ticket.
Sign in
Open hours: 07:00 - 23:00 CET
First reply time: < 3 business days

Certified installers

If you're a certified installer, you can book a guided call with a Monta integration specialist.
Book integration call
Open: Mon - Fri 09:00 - 17:00 CET