For: Operators using Monta Hub.

From a single tabbed screen with a persistent info sidebar, you can monitor live activity, manage pricing and access, set subscriptions, configure the integration, manage deep links, and edit settings.

How do I open an EVSE's detail page?

1. Open Monta Hub and switch to Hub Beta from the user menu.
2. In the sidebar, expand Operations and select Network.
3. Select an EVSE row from the list.

Expected result: the detail page opens with a breadcrumb of Network → [EVSE name], and the Activity tab is shown by default.

The header shows the EVSE name, a status badge, and the live or last-activity detail. Status badges include charging, occupied, available, faulted, offline, and others — they reflect the aggregated EVSE state across all connectors.

If a live session is in progress, an Open session link appears next to the status — select it to jump straight to the active charge session.

Which actions can I take?

The buttons in the top right are available from every tab:

• Open in Control — dropdown linking to the matching pages in Monta Control: Charging station, OCPP logs, Meter values. Only shown when the EVSE has a serial number.
• Update integration or Create integration — opens the Open Charge Point Protocol (OCPP) / Open Charge Point Interface (OCPI) integration flow. The label depends on whether an integration is already connected.
• View local charge keys — opens the local charge keys page for this EVSE.
• Analyze charging station — opens the AI assistant with a diagnostic prompt about this EVSE.
• Remote actions — three-dot menu with the operational commands. 

How do I stop an active charge from the EVSE detail page?

1. Open the EVSE's detail page.
2. Select Remote actions → Stop charge.
3. Confirm in the dialog.

Expected result: the session moves from Charging to Stopping, then Stopped, and the live session card disappears from the header.

If the EVSE does not acknowledge the graceful stop, use Remote actions → Force stop charging instead.

How do I put an EVSE into maintenance?

1. Open the EVSE's detail page.
2. Select Remote actions → Set maintenance.
3. Choose a reason in the dialog and confirm.

Expected result: a Maintenance banner appears on the EVSE detail page and on the Network list. While in maintenance, the EVSE is hidden from drivers.

To take the EVSE out of maintenance, repeat the steps and toggle Set maintenance off.

How do I transfer an EVSE to another team?

1. Open the EVSE's detail page.
2. Select Remote actions → Transfer to team.
3. Pick the target team (Account) in the dialog.
4. Confirm.

Expected result: the EVSE appears under the new team's Network list and is removed from the current team.

To move ownership to an individual driver instead, use Remote actions → Transfer to user.

How do I delete an EVSE?

1. Open the EVSE's detail page.
2. Select Remote actions → Delete charging station.
3. Read the warning in the confirmation dialog.
4. Confirm deletion.

Expected result: the EVSE is removed and you are returned to the Network list.

How do I check an EVSE's health and activity?

The Activity tab is the operational cockpit. It opens by default and has four sub-tabs:

• Health — shows contextual banners and a statistics card with session and energy summaries. It also lists open alerts, or displays "No open alerts — this charge point is healthy." when there are none.
• Charge sessions — table of charge sessions for this EVSE.
• OCPP logs — raw OCPP log entries for troubleshooting.
• Meter readings — meter reading history for this EVSE.

A counter badge on the Activity tab shows the total number of open signals and alerts.

The Health sub-tab surfaces these banners when something needs attention:

• Charging station is inactive! — appears when the EVSE is inactive. Select Set to active to bring it back online.
• Firmware update available — links to the firmware update flow for this EVSE.
• Not visible on map — appears when the EVSE is active but has Show on map off. The banner action toggles it on.
• Country area not set — appears when no grid area is set. Select Open settings to add one.
• No integration connected — shows when the EVSE has no integration yet. Select Create integration to connect one.
• Roaming is blocked — lists the requirements blocking roaming (for example: missing address, no cost price, no connectors). Select the banner action to jump to Pricing & access and resolve them.

How do I manage pricing and access for an EVSE?

1. Open the EVSE's detail page.
2. Select the Pricing & access tab.
3. Adjust the relevant section:
   • Pricing groups — selling, cost, reimbursed, and roaming prices.
   • Access mode — who can use the EVSE.
   • Driver features — driver-facing toggles.
   • Subscription cross-references — subscriptions that apply to this EVSE.

Expected result: changes are saved per section. Apply subscription from the Remote actions menu also lands on this tab.

How do I manage the EVSE's subscription?

1. Open the EVSE's detail page.
2. Select the Subscription tab.
3. Review the EVSE subscription card and, when the EVSE belongs to an Account, the Team subscriptions card below it. Each row shows the plan, monthly price, next payment, status, applied date, and last update.

The status column uses badges such as Active, Pending, Cancelling, Cancelled, and Inactive. When a subscription is Cancelling, the next payment cell also shows Final payment to flag the last billing cycle.

Apply a subscription

If the EVSE has no active subscription (or the existing one is cancelled or inactive), the Apply subscription button appears in the card header.

1. Select Apply subscription.
2. Choose the plan in the dialog and confirm.

Expected result: the new subscription appears in the table with status Pending or Active depending on the plan's start rules.

Cancel an active subscription

1. In the EVSE subscription row, select the kebab (three-dot) menu in the Actions column.
2. Select Cancel subscription.
3. In the Cancel subscription dialog, choose when to cancel:
   • Cancel after current billing period — keeps the subscription running until the billing period end date shown next to the option.
   • Cancel immediately — ends the subscription right away.
   • Cancel immediately and reconcile — only shown when there is a reconciliation amount owed. An info banner shows whether a refund or charge will be applied and the amount.
4. Select Confirm cancellation.

Expected result: the row's status moves to Cancelling (or Cancelled if you chose immediate), and a success toast confirms the change.

End a cancelling or pending subscription now

When a subscription is already Cancelling (waiting for the billing period to end) or Pending (not yet active), you can short-circuit it:

1. In the row's kebab menu, select End subscription now.
2. Confirm in the dialog. If the system needs to reconcile a charge or refund, the full Cancel subscription dialog opens pre-set to immediate mode; otherwise a simple confirmation appears.

Expected result: the subscription ends immediately and disappears from the active row, or moves to Cancelled.

Team subscriptions

If the EVSE belongs to an Account that has its own subscription, the Team subscriptions card appears underneath. Use Go to Team subscriptions to open the Account's subscriptions tab and manage the plan from there — team-level subscriptions cannot be cancelled from the EVSE page.

How do I connect or update an EVSE integration?

1. Open the EVSE's detail page.
2. In the action bar, select Create integration (no integration yet) or Update integration (already connected).
3. Follow the integration flow.

Expected result: the Integration tab shows the connected OCPP/OCPI integration — identifier, vendor, model, firmware, and meter information. The View in Control button is gated by a feature flag and may not appear for every operator.

How do I manage deep links on an EVSE?

1. Open the EVSE's detail page.
2. Select the Deep links tab.
3. Pair or unpair deep links in bulk from the list.

How do I edit EVSE settings?

1. Open the EVSE's detail page.
2. Select the Settings tab.
3. Choose a sub-tab:
   • General — every editable form: name, address, coordinates, area, brand and model, connectors, max power, reservations, peak-hour participation, driver features, and so on.
   • Custom — partner-specific custom fields (key/value metadata).
4. Update the fields and save the section.

Expected result: the new values appear in the Info sidebar and on the Network list.

How do I update an EVSE's coordinates?

The Coordinates field on Settings → General is a clickable picker that combines a map and numeric inputs:

1. Open the EVSE's detail page and go to Settings → General.
2. Select the Coordinates field. If no coordinates are set, it shows Set coordinates; otherwise it displays the current latitude and longitude.
3. In the Set coordinates dialog, either click the map or drag the pin to place the EVSE, or type exact values into the Latitude and Longitude inputs.
4. Select Save to apply the new coordinates, or Cancel to discard the change.

Expected result: the Coordinates field on the General form shows the new values, and the EVSE's map position updates after you save the section.

Info sidebar

The sidebar on the right is sticky and stays visible across all tabs. It shows:

• EVSE image, name, and serial number.
• Connection state — Connected, Disconnected, or No integration — with a timestamp of the last connect or disconnect.
• Visibility (Public / Private), EVSE-level state, and connector-level state — each with a help tooltip.
• Address and grid area.
• Brand and model, with an Info icon that opens hardware details.
• Firmware version, with an Update available link when relevant or an Up to date indicator.
• Connectors, max power and current type, integration badges (OCPP, OCPI, Hubject), meter and Measuring Instruments Directive (MID) information.
• EVSE ID, owner.
• Linked Account and Location references — select either to open the related entity.
• Deep link identifier with a copy button and external-link icon.

For UK and US operators on the uptime feature flag, the sidebar also surfaces the active exempt or outage status with its lifecycle (upcoming, ongoing, ending) and an inline Remove action.

Remote actions menu

Each item in the Remote actions menu is gated by permissions and current state. You see only the actions you have permission to run. A confirmation dialog appears before any command is sent.

• Reboot charging station — sends an OCPP reboot to the EVSE.
• Reset — same underlying reboot command, kept as a separate menu entry for parity.
• Start charge — opens a sheet to start a charge session.
• Stop charge — stops the live session gracefully.
• Force stop charging — forces the live session to end, even when graceful stop has not been acknowledged by the EVSE.
• Unlock connector — releases the connector lock so the cable can be removed.
• Set to Active / Set to Inactive — toggles the EVSE on or off. Inactive EVSEs can only be used for setup testing.
• Set maintenance — toggles maintenance mode on or off. While in maintenance, the EVSE is hidden from drivers.
• Run a check — triggers a diagnostic check against the EVSE.
• Transfer to team — opens a dialog to move the EVSE to a different Account.
• Transfer to user — moves ownership to a specific user; optionally delete existing connections or move to the Monta operator.
• Apply subscription — jumps to the Pricing & access tab to apply a subscription.
• Delete charging station — opens a confirmation dialog to delete this EVSE. After deletion you are returned to the Network list.

Why don't I see some buttons or actions?

Visibility of buttons, banners, and tabs is controlled by your operator and team permissions. If a remote action does not appear in the menu, your role does not allow it.