How do I understand my Monta invoice?
This article explains how to read your monthly Monta billing documents, including the invoice, account activity report, amount due calculation, and available payment methods.
Your monthly billing document is a settlement package that provides a full overview of your activity on the Monta platform. This article walks you through each document and explains how to interpret the key sections.
Monta as a marketplace
Before reviewing your documents, it helps to understand Monta's role:
- Monta is a marketplace. You transact directly with your customers and suppliers, and Monta facilitates the flow of funds.
- Wallet. You hold a Wallet account in Monta where all transactions are booked in real time.
- End-of-month settlement. The invoice you receive from Monta is primarily a settlement report. It reconciles all your Wallet activity and shows whether you need to top up.
What is included in the monthly billing documents?
- Invoice — details goods and services supplied by or bought from Monta.
- Account Activity Report — a consolidated view of all Wallet transactions during the month.
Understanding the invoice
The invoice covers Monta-sold services, such as:
- Platform fees, support service fees, and white-label fees (as contractually agreed)
- Transaction fees
- Roaming charges (where Monta acts as reseller)
- Commission on sold subscriptions (for operators only)
Direct charging vs. roaming
- Direct charging — both the buyer and supplier are Monta users. They transact directly using their Wallets. These sessions appear only in the Account Activity, and the valid VAT document is the receipt.
- Roaming — one party is outside the Monta platform, so Monta steps in as a reseller. Monta appears on your invoice (or self-billing invoice in some countries), and the valid VAT document is the invoice.
Account activity report
The account activity report summarises all Wallet transactions for the month, grouped into three sections:
- Invoiced items — transactions between you and Monta (repeated from your invoice).
- Marketplace activity — transactions between you and other parties on the Monta platform, such as income from charge sessions, expenses for charging on other teams' points, reimbursements, and subscriptions.
- Transfers — deposits into your Wallet or withdrawals to your bank account.
Amount due and payment instructions
Your amount due is calculated as:
Amount due = Invoice total + Marketplace activity
Transfers (deposits or withdrawals) do not affect the amount due, as most transfers relate to the previous month's invoice.
- If your revenue exceeds your Monta charges, your amount due is 0. If you have auto-payout enabled, the closing Wallet balance will be paid out.
- If you owe Monta more than you earned, the invoice will show how much to top up.
Payment methods
| Stripe Link (card and direct debit) | Regular bank transfer | |
|---|---|---|
| EUR | Credit card + SEPA DD | Yes |
| USD | Credit card | Yes |
| GBP | Credit card | Yes |
| SEK | Credit card | Yes |
| DKK/NOK/CHF | Credit card | Yes |
If there is an amount due, you can pay via:
- A manual bank transfer using the bank details on the first page of your invoice and the invoice number as the reference.
- A Stripe payment link sent via email when your invoice is issued. This ensures immediate processing and marks your invoice as paid instantly. You can pay with:
- Credit card (Visa, Mastercard, and others)
- SEPA Direct Debit (EUR payments only)
- BankGiro in Sweden (BankGiro number: 450-8966)
Why and how your invoice shows different VAT rates
Your invoice and account activity report include a full VAT breakdown so your finance team can book and report the correct VAT. Lines are grouped by VAT rate and reason, and a VAT summary at the bottom shows what VAT was charged and why.
What is the taxable base amount?
Lines are grouped by VAT rate and reason and shows. The VAT summary at the bottom breaks down each rate with its taxable base amount (the subtotal before VAT or also known as the net amount) and total VAT applied.
For example, if you're charged €100 for charging sessions at 21% VAT, the taxable base is €100 and the VAT is €21.
Why do some lines show 0% VAT?
Certain transactions are exempt from VAT or fall outside the scope of VAT. When this applies, the invoice shows the reason code alongside the 0% line, so your finance team can report these transactions correctly.
What are the 0% VAT reason codes?
The following reason codes may appear on your invoice:
- AE — VAT Reverse Charge The standard VAT rate is levied from the recipient. This applies to cross-border B2B transactions within the EU, where you (as the buyer) account for VAT in your own country.
- G — Free export item, VAT not charged The item is zero-rated as a free export.
- O — Services outside scope of tax The service is not subject to VAT. This may apply when the buyer and seller share the same VAT number - for example, accounts within the same legal entity.
- E — Exempt from tax The transaction qualifies for a VAT exemption under applicable tax rules.
These codes follow the UN/CEFACT standard (UNTDID 5305). You'll see the same codes in Peppol and other e-invoice formats.
What do I need to do?
No action is required. Monta applies the correct VAT rate and reason code automatically based on your registered VAT number and the nature of the transaction.
To ensure correct VAT treatment, verify that your Teams have the correct VAT ID registered. You can check and update this in Monta Hub under your team settings.
Read the Monta VAT information page for a full overview of how VAT is applied to transactions on the platform: https://monta.com/en/legal-risk-compliance/information-about-vat/
Invoice line and statement line reference
Invoice entry types
| Group | Invoice entry | Description |
|---|---|---|
| Charge session | Charge session(s) - Transaction fee(s) | The fee Monta collects on income from professional charges on your charge points. |
| Charge session | Charge session(s) - Revenue from additional custom fee(s) | The fee Monta collects on income from peer-to-peer (P2P) charges on your charge points. |
| Monta Commission | Commission – Customer subscriptions | The commission Monta collects when someone purchases a custom subscription you offer. |
| Monta Commission | Commission – Tax refund subscriptions | The commission Monta collects when someone purchases a tax refund subscription you offer. (Denmark only) |
| Roaming charge session | Monta roaming (CPO) - Charge session(s) | The fee Monta collects for charges your team performed on roaming charge points. |
| Roaming charge session | Monta roaming (CPO) - Transaction fee(s) | The fee Monta collects for charges performed on your charge points via a roaming platform. |
| Monta service | Co-branding, theming fee, support services | A specific service you purchased in addition to your agreement with Monta. |
| Monta Shop | Shop purchase | Purchases made from the Monta Shop. |
| Monta subscription | Business, Enterprise, or Pro subscription | The cost of your Monta plan: the number of active charge point sockets multiplied by the price per socket. |
Balance statement entry types
| Group | Balance statement entry | Description |
|---|---|---|
| Charge session | Charge session(s) | Charge sessions on charge points owned by a VAT-registered company. Shown as negative (payments) or positive (income). |
| Charge session | Charge session(s) for P2P | Charge sessions on charge points not owned by a VAT-registered company (typically private individuals). Shown as negative or positive. |
| Charge session | Charge session(s) - Sponsored charge | Sponsored charges your team has paid. |
| Roaming charge session | Monta roaming (CPO) – Charge session(s) | Charge sessions on your charge points through an app other than Monta. |
| Roaming charge session | Monta roaming (EMSP) – Charge session(s) | Charge sessions your team performed in a roaming network from the Monta app. |
| Operator subscription | Operator subscription - Custom subscription purchase | Revenue from your customers' monthly subscriptions. |
| Operator transaction | Operator transaction - Tax refund | Tax refunds issued to your customers. (Denmark only) |
About the unit price on invoice lines
The unit price shown for charging sessions represents a weighted average of all sessions included in that invoice line. Since an invoice line can contain multiple sessions with different price groups, the displayed unit price may differ from the rate expected for a single session.