What are nested accounts?

What are Nested Accounts?

Nested Accounts allow you to invite another Account to access the charge points in your Account at a specified price. The inviting Account is the Parent Account and the accepting Account is the Nested Account.

A Nested Account's members get access to the Parent Account's charge points and pay a specific price for charging. This means a user only needs to be a member of one Account, and that Account can be nested under multiple Parent Accounts. All actions described in this article can only be performed by an Account Owner.

Example

You have an Account called "Work Depot" with 10 charge points. You also have 3 separate Accounts — Location 1 (5 members), Location 2 (3 members), and Location 3 (10 members). Instead of inviting all 18 members to Work Depot individually, you can invite the 3 Accounts as Nested Accounts and even set a different charging price for each.

As a Parent Account, you can:

• Invite Nested Accounts
• Manage charge point access per Nested Account
• Apply a specific Price Group per Nested Account
• Remove Nested Accounts
• Accept to become a Nested Account under another Parent Account

As a Nested Account, you can:

• Accept an invitation from a Parent Account
• Charge on the charge points shared by the Parent Account
• Leave the Parent Account
• Invite a Nested Account under your own Account

How do I invite a Nested Account?

1. Open the Account and select the Members & access tab.
2. Select the Nested accounts sub-tab.
3. Click Invite nested account.
4. Enter the Account join code of the Account you want to invite and click Look up.
5. Confirm it is the correct Account.
6. Select a Price Group and choose which charge points to share (all charging stations, or specific ones).
7. Review the details and send the invite. The invited Account will see it in their Hub and can accept it there.

How do I find my Account's join code?

1. Open the Account and go to Settings.
2. Under Account invitation settings, copy your Join code. Share this with any Account that wants to invite you as its Nested Account — they'll enter it during their invite. Your code is also shown at the top of your Parent accounts sub-tab.

How do I give or revoke charge point access for a Nested Account?

1. Open the Account and select the Members & access tab.
2. Select the Nested accounts sub-tab and open the Nested Account.
3. In the Charging station access card, choose All access, No access, or select specific charging stations.
4. Click Save.

How do I change the Price Group for a Nested Account?

A Price Group is required when you invite a Nested Account. To change it afterwards:

1. Open the Account and select the Members & access tab.
2. Select the Nested accounts sub-tab and open the Nested Account.
3. In the Price group field, select an existing Price Group or create a new one.
4. Click Save.

How do I remove a Nested Account?

1. Open the Account and select the Members & access tab.
2. Select the Nested accounts sub-tab.
3. Click the row's action menu (⋮) next to the Nested Account.
4. Select Remove account.

How do I accept a Parent Account invitation?

1. Open the Account and select the Members & access tab.
2. Select the Parent accounts sub-tab.
3. Click the row's action menu (⋮) next to the invite and select Accept invite (or Reject invite to decline).

How do I leave a Parent Account?

1. Open the Account and select the Members & access tab.
2. Select the Parent accounts sub-tab.
3. Click the row's action menu (⋮) next to the Parent Account and select Leave this account.