How does payment work for electric vehicle drivers?
Explains the Monta Wallet, pre-authorisation, payment methods, and receipts for electric vehicle (EV) drivers. Use this article to understand how charging costs are handled in Monta.
This article explains how Monta handles payment when you charge your EV.
The Monta Wallet
Your Monta Wallet holds your charging balance. Monta uses it to pay for public charging sessions.
To top up your Wallet:
- Open the Monta app.
- Go to Wallet.
- Select Top up.
- Enter an amount and complete the payment.
The balance appears in your Wallet immediately.
Pre-authorisation
When you start a session at a public charge point, Monta places a temporary hold on your Wallet. This is called a pre-authorisation.
The hold is not a final charge. When the session ends, the actual cost is deducted. Any unused amount from the hold is released back to your Wallet.
Payment methods
Monta supports these payment methods:
- Monta Wallet — used for public and ad-hoc charging. Top up with a debit or credit card.
- Team payment card — if your team has a card set up, the team covers the cost of sessions on team charge points.
- Employer reimbursement — your employer can reimburse home charging costs through Monta.
Receipts
Monta emails a receipt after each session. You can also find receipts in the app:
- Open the Monta app.
- Go to Charging history.
- Select a session to view or download its receipt.