Charge keys are used to start charging sessions and are connected to a team wallet, which pays for those sessions. When a charge key is assigned to a team member, their name appears in transaction exports.

Note: If a charge key is assigned to a team member and they attempt to charge while the team wallet is frozen, the session cost will be drawn from their personal Monta wallet instead.

How do I add a charge key?

1. Open the team in Monta Hub.
2. Go to Payment and select the Charge keys tab.
3. Click + Pair charge key.
4. Fill in the required fields:
   • Key name — display name that appears in transaction exports.
   • Identifier — the serial number on the card (must be 8, 14, 16, or 20 characters).
5. Optionally configure:
   • Vehicle — attach the key to a specific car.
   • Ownership — assign the key to a specific team member.
   • Charge profile — apply a charging profile to this key.
   • Active to — set an expiry date for the key.
   • Monta network — toggle to allow use across the full Monta network.
   • Roaming network — toggle to allow use at roaming charge points.
6. Save the charge key.

How do I edit a charge key?

1. Open the team and go to Payment → Charge keys.
2. Select the key you want to edit.
3. Modify the general information, accessibility settings, or other parameters as needed.
4. Click Save.

How do I restrict where a charge key can be used?

Each charge key inherits its wallet restrictions from its team and member by default.

Admins can narrow these down further at key level.

1. Go to Charge keys and select the key.
2. Click Edit and open Wallet payment restrictions.
3. Select the allowed countries and operators.
4. Save the changes.

If a charge key has no member owner, restrictions still apply from its parent team settings.

Global view of every charge key (new Monta Hub)

This section is for operators using the new Monta Hub to manage charge keys at the operator level across multiple teams. The new Monta Hub adds a fleet-wide Charge keys page that lists every charge key across every team under your operator account. Use it to search, audit, bulk-edit, bulk-block, bulk-unblock, bulk-import and export charge keys without opening each team.

How do I open the global Charge keys view?

1. In the new Monta Hub, open the left sidebar.
2. Expand Drivers.
3. Select Charge keys.

The page opens at /charge-keys and lists one row per charge key. To open the per-team view instead, go to Accounts → [team] → Payment → Charge keys.

Charge keys table

Default columns:

• Name — the charge key display name shown in transaction exports.
• Identifier — the serial number printed on the radio-frequency identification (RFID) card.
• Owner — the team member the key is assigned to, if any.
• Status — Active or Blocked.
• Created — when the key was paired.
• Last updated — most recent change to the key.

Use the column toggle to show additional columns: Active until, Blocked at, Monta network, Roaming network, Operator network, Hubject, Open Charge Point Interface (OCPI), Vehicle ID, Partner external ID, Source, Source team and ID.

Select a row to open the charge key's detail page on the team it belongs to.

How do I filter charge keys?

• Status — Active or Blocked.
• Account — limit the list to one or more teams. Search the picker by team name.

The free-text search above the filters matches against the charge key name and identifier.

Which toolbar actions are available?

• Search — free text against name and identifier.
• Bulk import — opens a team picker, then the comma-separated values (CSV) bulk-import flow for that team.
• Export — emails the filtered list as CSV to the operator admin who triggered the export.

How do I block, unblock, or bulk-edit charge keys?

Select multiple rows using the checkbox column. The bulk action bar appears at the bottom of the page:

• Edit — opens Bulk edit with the selected charge keys preloaded. You can inline-edit per-row fields and submit all changes at once.
• Block — confirms, then blocks every selected charge key. A progress toast shows how many succeeded; failures do not stop the rest.
• Unblock — confirms, then unblocks every selected charge key.

Blocked charge keys cannot start charging sessions until they are unblocked.

How do I block a charge key from the global view?

1. Open the global Charge keys page (Drivers → Charge keys).
2. Select the row's checkbox (or multiple).
3. Select Block.
4. Confirm.

Expected result: the keys move to Blocked status and cannot start new charges.

Open a charge key from the global view

Select a row to open that charge key inside its team:

Accounts → [team] → Payment → Charge keys → [key]

All single-key edits — including key name, identifier, ownership, vehicle, charge profile, active-until, Monta network toggle, roaming network toggle and wallet payment restrictions — happen on the per-team detail page. The global view is for listing, filtering, bulk operations and export.

How do I set usage limits on a charge key? (new Monta Hub)

Usage limits are three independent, opt-in caps that an operator can apply to a single charge key from its settings page. They let you trim abuse without disabling the key entirely. Each cap is unset by default — a freshly-paired key has no limits until you configure them.

The three limits

• Rolling 30-day spend limit (EUR) — maximum spend in euros over any rolling 30-day window, evaluated continuously (not per calendar month). New sessions are refused once the next session would push the cumulative amount over the cap.
• Rolling 24-hour charge count limit — maximum number of charging sessions the key may start in any rolling 24-hour window. The rolling window is intentional: a calendar-day cap can be gamed by starting one session at 23:59 and another at 00:01.
• Concurrent charges limit — maximum number of charging sessions the key may have open at the same time across all charge points. New sessions beyond the cap are refused.

The three caps are independent. You can set any combination, leave the rest unlimited, and clear any of them at any time. They all apply per charge key, not per user or per team.

Setting a limit

1. In the new Monta Hub, open Accounts → [team] → Payment → Charge keys.
2. Select the charge key you want to limit. The settings page opens.
3. Scroll to the Usage limits section (between the owner picker and the wallet payment restrictions card).
4. Fill in any combination of:
   • Rolling 30-day spend limit (EUR) — for example, 500.00. Up to two decimal places.
   • Rolling 24-hour charge count limit — for example, 10. Whole numbers only.
   • Concurrent charges limit — for example, 2. Whole numbers only.
5. Leave any field empty to keep that cap unlimited. The placeholder text reads Unlimited when a field is empty.
6. Select Save changes.

Expected result: the next time the key tries to start a session that would breach a cap, the session is refused server-side. Existing in-flight sessions are not interrupted.

Clearing a limit

1. Open the charge key's settings page.
2. In the Usage limits section, clear the field you want to remove the cap from (delete the value so the placeholder Unlimited reappears).
3. Select Save changes.

Expected result: the cap is removed and the key returns to unlimited behaviour for that dimension.

How do usage limits differ from wallet payment restrictions?

Usage limits and wallet payment restrictions are orthogonal and commonly combined:

• Wallet payment restrictions control where the key can charge (which networks, which countries, which charge point operators).
• Usage limits control how much the key can charge (spend, frequency, concurrency).

Both sets of controls live on the same charge key settings page.