How do I create and manage operator price groups in Monta Hub?

For: Operator admins using Monta Hub. Account admins can read the section on applying an operator price group to their account.

Operator price groups let you create and manage pricing once at the operator level. All accounts in your operator profile can use these price groups. Changes you make to an operator price group apply automatically across all assigned locations.

What is an operator price group?

An operator price group is a price group created and owned at the operator level. It is available to all accounts in your operator profile. (If operator price groups are created in a main operator, they will also be available to use in all sub-operators of that main operator). Accounts can assign operator price groups to their charge points and members but cannot edit them. Only operator admins can create or modify these price groups.

This is different from an account-level price group, which is created within a specific account and is only available to that account. To see the account-level price groups across all your accounts, use the Accounts tab on the Price groups page. See How do I find price groups created inside accounts?.

Every price group has:

• A name and a type: public, member, cost, roaming, reimbursed, or member cost. The type controls where the group can be applied (charge points, members, or both).
• A country and a currency, locked at create time. The country drives value-added tax (VAT) or sales-tax handling and spot-pricing zone selection.
• A master price in one of three modes: fixed per kilowatt-hour (kWh), per minute, or spot price (market-driven, with optional uplift, floor, ceiling, and fallback rate).
• Optional fees: starting, charging, minute, and idle.
• Optional tariffs: a time-of-use schedule that overlays the master price.

How do I access operator price groups?

1. In Monta Hub, open the sidebar and expand Pricing & Growth.
2. Select Price groups. The Operator tab lists every operator price group on your profile.

Each row shows the name, type, country, currency, and how many accounts currently apply the group. A "Global" badge marks operator-owned groups when they are seen from account-scoped pickers elsewhere in Hub.

How do I find price groups created inside accounts?

Use the Accounts tab when you need to find a price group that someone created inside one of your accounts. The tab is read-only. You can open a price group from it, but you edit it on its own account.

1. In Monta Hub, open the sidebar and expand Pricing & Growth, then select Price groups.

2. Select the Accounts tab. The list shows the price groups created inside your accounts, newest first. Each row shows the group's Name and the Account that owns it.

3. To narrow the list, use the search box or a filter:

   • Search by price group name.
   • Account shows the price groups of one account.
   • Type shows one type of price group.
   • In use set to Yes shows groups applied to at least one EVSE or member. Set to No, it shows groups applied to nothing, which is where a clean-up starts.

4. Use Next and Previous to move between pages. The list does not show a total count.

5. To open a price group, select its name. Hub opens the group in its own account.

6. To open the account, select the account name in the Account column. Hub opens the account's Price groups tab.

Expected result: you see the price groups of every account in your operator profile. The page follows the account view you have selected. If your operator has sub-operators and you view all accounts, the list includes their accounts' price groups. If you narrow the view to one account or operator, the list narrows too.

The Accounts tab does not list the root account of an operator.

How do I create an operator price group?

Follow these steps when you want to define a new charging tariff for everyone under your operator.

1. In Monta Hub, open the sidebar and expand Pricing & Growth, then select Price groups.

2. Select + New and pick the type: Public, Member, Cost, Roaming, Reimbursed, or Member cost. The editor opens with defaults that match the type.

3. Enter a Name.

4. Pick a Country. The Currency auto-fills with the country's default. Change it if you need to.

5. Configure the Master price:

   • Select Fixed kWh, Per minute, or Spot price.
   • Enter the rate. For spot price, optionally set the percentage uplift, minimum and maximum kWh price, and fallback rate.

6. Optionally enable any of the four Fees (Starting fee, Charging fee, Minute fee, Idle fee) and configure each one's price, grace period, and tax-rate selection.

7. Optionally attach Tariffs for a time-of-use overlay.

8. Select Save.

Expected result: the price group appears in the Price groups list. It is now available to every account under the operator, but it is not applied anywhere yet. See the next section.

How do I edit or delete an operator price group?

1. From Pricing & Growth > Price groups, select the price group you want to change.
2. The editor opens. Country and Currency are read-only, because changing either after creation would invalidate existing prices.
3. Adjust the master price, fees, or tariffs, then select Save. If the group is in active use, the new Monta Hub asks you to confirm before applying the change.
4. To delete the group, open the row's actions menu and select Delete. Delete is disabled when the group is in use by charge points, members, account templates, or sub-operators. Clear those references first.

Saving an edit propagates the new pricing automatically to every charge point and member that uses the group. You do not update each one individually.

How do I apply an operator price group to an account?

Operator price groups need to be applied to an account to take effect on actual charge points or members. This is done from inside each account. To apply an operator price group to many accounts, EVSEs or lists at once, use bulk apply. See Apply a price group to accounts, lists and more (bulk apply). Operators with Workflows & Automation can also use the Update price group workflow action to change price groups on a schedule or trigger.

Follow these steps as an account admin when you want to use an operator price group on your account.

1. In Monta Hub, open your account from Accounts / teams.

2. Open the Price groups tab. Operator-owned groups show a Global badge so you can tell them apart from account-owned ones.

3. Select the operator price group, then select Apply to. The dialog opens with one tab per applicable target.

4. Pick the targets across the relevant tabs (you can select across tabs in one go):

   • EVSEs: the account's individual electric vehicle supply equipment (EVSEs). Available for public, cost, roaming, reimbursed, and member types. Roaming shows only public EVSEs.
   • Members: individual account members. Available for public, member, member cost, and cost types.
   • Member groups: pre-defined member groups owned by the account.
   • Nested accounts: child accounts invited as nested members. Visible only when nested-account apply is enabled for your profile.

5. Select Save.

Expected result: the price group is now active on every target you picked. If you applied it to nested accounts, each child account's member-level price group is overridden with the one you applied. This is how a parent account standardises pricing across the accounts it sponsors.

What does view-only mode mean?

When an account admin opens an operator price group from the account Price groups tab, the editor opens in view-only mode. Every form input is disabled, the save bar is hidden, and a banner explains that the group is owned by the operator. To edit the group, an operator admin must open it from Pricing & Growth > Price groups.

How do changes propagate across accounts?

When you update an operator price group, the change applies automatically to every account, charge point, and member using it. Account admins cannot modify operator price groups. If an account needs a different setup, the account admin can create a separate account price group.

Permissions

• Only operator admins can create, edit, or delete operator price groups.
• Account admins can view operator price groups and apply them to their account's EVSEs, members, member groups, and nested accounts; they cannot edit them.
• Drivers and account members are affected indirectly. Their session pricing comes from whichever group is applied to the charge point they use, or to them as a member.