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Team Settings

Update company information, contact or finance email, apply a Team subscription, edit Team invitation settings.
Written by Yana Yankova
Last updated: 29 February, 2024
In this guide

In the Settings tab of a Team, you can edit the contact information of a Team, see their Monta Plan, check on their service subscription and more.

See your Monta plan

You can see the Monta plan if your Team, which determines which features you can access. If the Team is under another Operator, the Team inherits their Monta plan.

Update Team’s company information

If you need to make a change of your company details, you can do this in the settings section of your company account. There, you can update:

  • Company name, address, contact email
  • Finance email – this is where the invoices are sent every month
  • VAT number, EAN number, PO number

See Support overview

In this section you can see all Monta Support services your Team can receive.

Subscription section

In this section, you can see if there is a subscription applied on this Team. If you have an active subscription you will be able to see it here.

Applying a service subscription on a Team

If this is Team created under an Operator, that is not Monta, then the Charge Point Operator can apply a Team subscription from this section.

Please note only Operator users with Admin and Manager user rights can perform this action. Team Admins cannot apply a service subscription. They can only cancel the subscription, if this action is available .

  1. Click on the Settings tab of a Team
  2. Scroll down and click on Apply Subscription
  3. Select from the available service subscriptions
  4. Click on Apply Subscription
    • Click here to see how to approve a subscription (Operator users only)

Team invitation settings

Enable users to automatically join your Team without your approval by toggling on Auto accept join requests. You can also see the Team join code that you can share with EV drivers, so they join your Team.

Other Team settings

  • Auto generate charging sites – toggle on if you want the system to generate a new site as soon as there are several charge points at the same location
  • Operator Team – toggle on if you want to direct all revenue to the Operator Wallet directly. You can read more about Operator Teams here.
  • Theme – select from the available themes for your Team.
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