How do I add and use charge keys in Monta Charge?

A Monta charge key is a convenient way to initiate a charge by sending a signal to the Monta system. It acts as an extension of your Monta Wallet and other payment methods. Use use RFID cards with relatively long, unique identification numbers. Using generic IDs can result in sessions being incorrectly authorized or assigned to the wrong user or account, which can lead to unauthorized billing and unexpected costs. We also cannot guarantee that RFID cards bought in the Monta Shop have a unique string.

For troubleshooting advice, see the Fix issues with charge keys article in this help center.

Access Charge keys in Monta Charge

1. Under the navigation menu, select Me.
2. Click on Personal Wallet to access your wallet settings.
3. Scroll down to Charge keys (RFID)
4. Click on the + Charge key button to add a new charge key.

Pair charge key via NFC

To add and pair a Charge key (RFID), you can use NFC (Near Field Communication) technology.

1. Click on Read NFC Key
2. Scan the charge key with your phone
3. Give the charge key a name
4. Click on Pair charge key

Pair charge key via charge point

You can also pair a charge key using your personal charge point. Ensure that your charge point is already connected to Monta and available for use. Please note that access to the charge point is necessary to pair the charge key. 

1. Click on Pair through charge point
2. Select the charge point you want to use
3. Scan the charge key on the charge point within 60 seconds
4. Give the charge key a name
5. Click on Pair charge key

Manually enter charge key number

You can also manually enter the charge key number — but only if you have the key’s identifier (its RFID serial number), which is 8, 14, 16, or 20 characters long, made up of the digits 0–9 and the letters A–F.

If the number you have is a different length, it is most likely not the identifier — for example an order or reference number printed on the card. In that case, scan the key with Read NFC key or Pair through charge point instead of entering it manually.

1. Click on Enter key number manually
2. Enter the number and name the charge key
3. Click on Pair charge key

Order a charge key

You can order a Monta charge key directly from Monta Charge!

1. Click on Order charge key
2. Select the charge key you want
3. Enter your order information
4. Confirm the order

Block or delete a charge key

If you have lost and a charge key and you want to prevent others from using it you have the option to block it from Monta Charge.

1. Open your Personal Wallet
2. Find and open the charge key
3. Select if you want to block and/ or delete it

Related: How do I fix issues with charge keys?