This guide is focused on the different methods for starting a charge on a Public charge point.
For troubleshooting advice, read here.
If you are already a Monta user, you can easily start a charge from Monta Charge.
If you see a QR sticker on the charge point you can start a charge whether or not you have a Monta account! Here is how you do that:
You can attach a charge key (RFID) to your Monta Wallet and start charging with a single tap!
If you see that there is an available payment terminal at the site, you can use to start a charge.
A passcode is a 4-digit code that you need to use every time you use your Monta Wallet. This is a measure to secure your Wallet payments in Monta. You can learn how to set it up here. A passcode is used every time you:
Payment methods for paid charging include: Here is a guide that describes how you can add the payment method during charging.
Monta reserves money for charging as a security measure for the charge point owner. There are many things that affect a charge, so the Monta system cannot predict precisely how much a charge is going to cost. For example, the car can stop the charge earlier than expected, making the charge cheaper. That’s why, the system needs to reserve money. Once the charge done, the charge point communicates the charged kWh information to the Monta system and the extra funds are released.