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Monta Portal

Leverage the full power of Monta’s CPMS with detailed guides on user, fleet and charge point management, payments, invoices and more.

Commonly asked questions

How do I refund a transaction?
How do I export Wallet transactions?
How do I bill my clients?
I cannot integrate my charge point to Monta
Supported charge point brands
How to set the cost of a charge point?
How to enable Roaming on a charge point?
What is the difference between Active and Inactive charge points?
What is the difference between Public and Private charge points?
How do EV drivers find my charge point?
How do I export invoice transactions?
Who can get invoiced by Monta?
How long does it take to process a bank transfer payment for an invoice?
How to update my company details in the invoice?
Why is the invoice showing as “Pending”?
How can I pay an invoice?
How to enable Team invoicing?
Can I apply more than 1 subscription on a charge point?
How can I apply a Subscription Plan?
I made a Subscription Plan update. Why is it not updated?
Can I set new subscriptions to be automatically approved?
I created a Subscription Plan. Why is it “Pending”?
How do I bill my clients?
How do I start giving tax refund? (DK)
How do I add a bank account to a Team?
How do I withdraw funds from a Team Wallet?
How to set up charge keys?
How to create a Member Price Group?
How do I invite Team members?
How do I create a Team?

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