Note: Control V1 will be discontinued on December 31, 2025, and Control V2 will be the default environment moving forward.
Monta Control gives operators and technical teams a real-time view of all connected charging stations, their network performance, and OCPP integrations. It’s the entrance into the technical part of Monta’s system – enabling you to look into charging station logs, get aggregated site power statistics, and manage your firmware upgrades.
It’s designed to provide:
- Real-time monitoring and network analytics
- Streamlined configuration of OCPP endpoints and station details
- AI-assisted debugging (Monta AI, rolling out progressively)
- Faster navigation with modular tabs and data-rich panels
Monta AI in Control
Monta Control includes a built-in assistant – accessible at any time, designed to help you understand station behavior, diagnose issues, and get guided troubleshooting.
You can access Monta AI from any page in Monta Control using the Monta AI button located in the bottom-right corner.
Monta AI provides:
- Explanations of charging states (e.g., Preparing, SuspendedEV, Ready)
- Guidance on why a station or EVSE may be offline
- Insights into session flow and charging outcomes
- Support interpreting OCPP messages and error states
- Faster diagnostics before escalating to a technician or hardware partner
Because Monta AI is always available, you can jump into diagnostics immediately – whether you’re looking at a station’s detail page, reviewing a domain, or checking entire groups.
Charging Stations
Your central overview of every charging station in your network.
The Charging Stations section gives you immediate visibility into station health, allowing you to quickly spot offline devices, filter by protocol version, and drill into station-level diagnostics.
Here you can:
- Monitor the operational state of your network in real time
- Identify offline or misbehaving stations instantly
- Access full technical details of each station
- Execute OCPP commands for troubleshooting or configuration
- View uptime, network data, and raw OCPP logs
- Manage security and access (password operations, cable lock state)
How to use
- Go to Charging Stations in the sidebar.
- Search by name or identity to locate a station quickly.
- Use the filters to:
- Show stations using OCPP 1.6 or OCPP 2.0.1
- Show only Connected or Disconnected stations
- Click a station to open its Detail View.
Station Detail View
The station detail view is the control center for an individual charger. It combines diagnostics, network insights, and remote OCPP actions.
Assess station health at a glance
The top section provides a consolidated snapshot of the station’s condition, including:
- Online / Offline state and when it last connected
- Error codes reported by the station
- Load balancing status
- Access security (secured / unsecured)
- **Supported or unsupported features (**Plug & Charge, AutoCharge, Free Charging, Cable Lock)
- Vendor, model, firmware, OCPP version
- Integration type (e.g., direct OCPP, cloud integration such as Zaptec Cloud)
This gives you immediate insight into what the station supports, what might be misconfigured, and whether it is behaving normally before you dive deeper.
Run remote actions (OCPP commands)
The Actions menu gives you direct control over the station.
These actions support workflows like restarting a frozen charger, requesting diagnostics from the hardware, or synchronizing its state with Monta.
Available actions include:
- Send Heartbeat
- Restart Station
- Sync State
- Change Availability
- Trigger Message
- Clear Charging Profile
- Data Transfer
- Get Diagnostics
- Enable Cable Lock
- Set / Reset / Remove Password
- Disconnect
You can resolve many operational issues remotely, avoiding on-site visits.
Check uptime and network stability
The Uptime & Network tab reveals:
- How stable the station’s connection has been (uptime %)
- How long it has been online vs offline
- Whether network information (city, region, ISP, ASN) is detected
- Trends over 7, 30, or 90 days
Ideal for diagnosing intermittent disconnection issues or verifying connectivity improvements after changes.
Monitor cellular SIM activity
In the Network & Data Consumption tab, you can monitor:
- SIM identifiers (IMSI, ICCID)
- Daily and total data usage
This helps diagnose SIM provisioning issues or unexpected data spikes.
Inspect connector-level behavior
Under Connectors, you can view:
- Per-connector power output
- Lifetime energy
- Max current / phase configuration
- Whether a vehicle is connected
- Live energy flow across L1 / L2 / L3
This makes it easy to identify whether the whole station or only a single connector is affected.
Review charging session history
The Charges tab lists historical charging sessions for the station, including:
- Start and end times
- ID tag used
- Start and end meter values
- Delivered energy
- Session status
- Session initiation source (e.g., instant charge, limited charge)
This is useful for investigating user reports or validating whether the station completed sessions successfully.
Inspect raw OCPP logs
The Logs tab displays all incoming and outgoing OCPP messages, full message payloads, and timestamps with chronological sorting.
Here you can:
- View messages across several categories: Customer Support, Development, OCPP Messages, OCPP Connections, Audit
- Filter by date and time
- Search messages by text or tag
- Enable JSON formatting (
{}button ) for readable payloads - Show full messages (slider icon)
- Toggle color coding (palette icon)
- Export logs to CSV (download icon)
- Clear all filters (funnel icon)
This is essential for deep debugging, verifying station behavior, or collaborating with hardware vendors.
Manage OCPP configuration
The OCPP Configuration tab shows the station’s active configuration keys and values, including:
- Authorization settings
- Charging schedule constraints
- Interval settings
- Feature support flags
You can search for keys, filter by configuration source, refresh values, or inspect individual parameters.
(Some fields are editable depending on the vendor and integration type.)
This is often where you pinpoint incorrect configuration causing unexpected charger behaviour.
Review firmware information
The Firmware tab provides:
- Current firmware version
- Firmware status
- Date of the last status update
- Any available firmware versions (if provided by the vendor)
- Firmware update history
- Ability to update firmware via URL when supported
This helps you verify whether outdated firmware might be responsible for issues reported on the station.
Verify certificates
Under Certificates, you can view:
- Plug & Charge (ISO 15118) status
- Contract validation (online/offline)
- V2G certificate management availability
If a station doesn’t support these features, Monta clearly indicates that they’re unsupported so you know the limitation is hardware-side.
OCPP Proxy: Domains
Domains define where your charging stations connect. They act as routing endpoints for OCPP traffic.
If you manage multiple clients or networks, Domains let you separate traffic, roll out migration projects, and ensure each cluster of stations uses the correct OCPP endpoint. Here you can:
- Create domains for different customers, sites, or migration projects
- Retrieve the exact Connection URL your stations should point to
- See all stations connected under a domain
- Organize stations into domain-level groups
Create a domain
- Click ➕ Create Proxy Domain.
- Fill in:
- Name
- Identifier
- OCPP URL
- Use the generated Connection URL in your chargers’ OCPP configuration.