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Monta Hub

Leverage the full power of Monta’s CPMS with detailed guides on user, fleet and charge point management, payments, invoices and more.

Help center / Monta Hub / Payments & Transactions
Home charging Image
Home charging
Charge at home
Create and manage Charging rules
How to use SolarCharge
Set up electricity cost tracking
Home charging troubleshooting
Set up SolarCharge
Set up Fuse protection for your charge point
Saveeye smart meter integration
Get Reimbursement from your employer
Manage PowerBank via Monta Charge
How to start a charge at home
Set up and use SmartCharge
Connect your charge point
Troubleshoot a Disconnected charge point
Make your charge point Public
How to make your charge point Public
How to set up Monta Stickers
Set up a Team
How to manage a Team
How to create a new Team
Invite and manage Team Members
How to transfer a charge point
Tax refunds
Manage your tax refund subscription
What is a tax refund subscription?
Claim a tax refund subscription
Charging on the go Image
Charging on the go
How to Complete KYC Verification
Find your charging receipt
How to use AutoCharge
Using Public charge points
Check if a charge is Eichrecht compliant
How to use SmartQueue
Find charge points on Monta map
How to reserve a charge point
Public charging troubleshooting
Work & Residential charging Image
Work & Residential charging
How to charge on a Team charge point
How to join a Team
Monta Charge account Image
Monta Charge account
Monta Charge Beta features
Understand your charging Insights
Car integration troubleshooting
Charge key FAQ and troubleshooting
How to create a Monta account
How to add and use charge keys
Add and integrate your car to Monta
Your personal Monta Wallet

Set up a Payter payment terminal

Learn how to order and set up a Payter payment terminal with Monta.
Payment terminals

How to set up local payment terminal integration

This guide provides a step-by-step process for setting up local payment terminals within Monta Hub.
Payment terminals

Overview of the Different Payment Terminal options

In this article, we’ll guide you through Monta’s various options for accepting payments through physical payment terminals at your charge points.
Payment terminals

Set up and connect a Crane payment terminal

This guide shows how to configure and connect your Crane Payment Innovations (CPI) terminal to a team Wallet via Monta Hub.
Payment terminals

Set up Operator Transaction as payment method

Learn what is an Operator transaction and the requirements for set it ip as a Team payment method.
Transactions

Managing a Team Wallet

Learn how to deposit or withdraw money, add a bank account, export or refund transactions, and enable Operator transaction as a payment method for a Team.
Transactions

Connect a Payter terminal to a Team

Learn how to add and configure your Payter terminal to a team Wallet via Monta Hub.
Payment terminals

Understand your invoice

This guide explains how to read your monthly invoices in Monta Hub.
Invoices

Add and edit charge keys

Pair a charge key and configure the access to paying for charging and ownership.
Transactions

Operator Wallet Transactions

Learn how to find, filter, export or refund transactions in the Operator Wallet.
Transactions
Need to talk to a specialist?
Contact our support team
Platform status:
All Systems Operational

Private users

Start a chat in the Monta app on your mobile device of choice.
Open Monta app
Open hours: 24/7, 365
First reply time: < 5 minutes

Business customers

Sign in to Monta Hub and create a support ticket.
Sign in
Open hours: 07:00 - 23:00 CET
First reply time: < 3 business days

Certified installers

If you're a certified installer, you can book a guided call with a Monta integration specialist.
Book integration call
Open: Mon - Fri 09:00 - 17:00 CET