What is in a Monta invoice?
Financial transactions happen every month between you, Monta, and other organisations that use Monta. These transactions flow to and from your Monta Wallet.
Your invoice summarises those transactions, and the document includes:
- Invoice
- Credit note
- Account activity
The invoice page includes the subscriptions and fees you are paying directly to Monta.
The monthly statement page summarises all activity in the last month. It includes items you’ve been invoiced for, the revenue you earned, and any payments we paid on behalf of your organisation. We subtract that total from your invoice to arrive at the amount due.
Amount due
If you earned more revenue than you owe this month, your amount due will be 0.
How we calculate the amount due
To arrive at the amount due, we take your invoice total and subtract your revenue and any payments we made on behalf of your organisation (such as tax refunds in Denmark).
Amount due = Invoice total − Credit note total - Your revenue and other services total
| Item | Description |
| Invoice total | Total of all financial transactions that happened between your organisation and Monta (including VAT) |
| Credit note | Total of credit transactions between your organization and Monta (incl. VAT) |
| Revenue and other services | Total of what you earned and any transactions that Monta facilitated on your behalf This total is deducted from your invoice total and can be found on the Account activity page. |
Payment instructions
Monta offers multiple payment methods for settling your invoices, ensuring flexibility and convenience. Below, you'll find an overview of the available payment options, along with important details to help you complete your payment smoothly.
| Stripe Link (Card & Direct Debit) | Regular Bank Transfer | Bank Transfer to a Stripe vIBAN | |
|---|---|---|---|
| EUR | ✅ (Credit Card + SEPA DD) | ✅ | ✅ |
| EUR - Spain | ✅ (Credit Card + SEPA DD) | ✅ | ❌ (vIBANs not supported) |
| USD | ✅ (Credit Card) | ❌ | ❌ (No support) |
| GBP | ✅ (Credit Card) | ✅ | ❌ (Requires local entity) |
| SEK | ✅ (Credit Card) | ✅ (+ Bankgiro) | ❌ (No support) |
| DKK/NOK/CHF | ✅ (Credit Card) | ✅ | ❌ (No support) |
If there is an amount due, you can pay via:
- a manual bank transfer using the bank details on the first page and the invoice number as the reference.
- When your invoice is issued, you will receive a Stripe payment link via email. This option ensures immediate processing, and your invoice will be marked as paid instantly.
You can use this link to pay securely with:
- Credit Card (Visa, Mastercard, etc.)
- SEPA Direct Debit (EUR payments only)
- Sweden only: In Sweden, you can also pay via BankGiro (BankGiro number: 450-8966)
3. Stripe vIBAN (Bank Transfer to a Virtual IBAN). For certain currencies, Monta provides a unique IBAN linked to your invoices. This allows Stripe to automatically reconcile your payment with your outstanding invoice, eliminating manual processing.
This method is currently available for EUR (except Spain) and USD payments.
Important Notes on vIBANs:
- Your unique IBAN is only generated once an invoice with an amount due is created.
- Each operator and team gets its own unique IBAN.
- If you require a proof of bank statement, we can provide it only after the IBAN has been generated, i.e. when your first invoice has been generated and if that invoice ends up with an Amount Due
- In case of overpayments, the excess amount will remain in your customer balance in Stripe. You can either request a refund or have it automatically applied to your next invoice. Note that the overpaid amount will not be transferred to your Monta Wallet.
- In case of underpayments, your invoice will be marked as partially paid, and the remaining amount will still need to be settled. You can simply make another transfer for the outstanding balance.
- If you have any questions about your payment or see an unmatched balance, please contact our support team for assistance.
Invoice page
Invoice entries
On this page you will find the goods and services your organisation purchased from Monta, along with fees agreed on in your contract.
The following table explains the different types of invoice entries. You can see all individual entries in your invoice export.
| Group | Invoice entry | Description |
| Charge session | Transaction fees (Previously: Charge session(s) - Transaction fee(s)) | The fee Monta has collected on the income from professional charges performed on your charge points |
| Charge session | Charge session(s) - Revenue from additional custom fee(s) | The fee Monta collects on the income from peer-to-peer (P2P) charges performed on your charge points. |
| Monta Commission | Commission – Customer subscriptions | The commission that Monta collects when someone purchases a custom subscription you offer. |
| Monta Commission | Commission – Tax refund subscriptions | The commission that Monta collects when someone purchases a tax refund subscription you offer. (Denmark only) |
| Roaming charge session | Inbound roaming (CPO) (Previously: Monta roaming (CPO) - Charge session(s)) | The fee that Monta collects for charges that your Team(s) performed on roaming charge points. |
| Roaming charge session | Transaction fee (inbound roaming) (Previously: Monta roaming (CPO) - Transaction fee(s)) | The fee that Monta collects for charges that are performed on your charge points via a roaming platform. Learn how to enable roaming on a charge point. |
| Monta service | - Co-branding and theming fee - Support services | This is a specific service you purchased in addition to your agreement with Monta. |
| Monta Shop | Shop purchase | These are the purchases you have made from the Monta Shop. |
| Monta subscription | - Business subscription - Enterprise subscription - Pro subscription | The cost of your Monta plan. It is the number of active charge point sockets, multiplied by the price per socket. |
| Monta subscription | - Guided subscription purchase - Home subscription purchase - White label subscription purchase | These are additional subscriptions you signed up for with Monta. |
Account activity (Previously: Monthly statement)
The Account activity section summarises all activity in the last month. These entries can include:
- All items you were invoiced for
- Income from charge sessions on your charge points
- Expenses from charging on other Teams’ charge points
- Income from custom subscriptions that you set up (operators only)
- Issued or received tax refunds (Denmark only)
See how we calculate your amount due using the items on your Account activity page.
Account activity entries
The following table explains the different entries on your account activity statement. You can see all individual entries in your invoice export.
| Group | Balance statement Entry | Description |
| Charge session | Charge sessions | Charge sessions performed on charge points that are owned by a VAT-registered company. This can include: - sessions that your Team paid for using the Monta Wallet (shown as a negative amount) - income your Team made on its own charge points (shown as a positive amount) |
| Charge session | Charge sessions (P2P) (Previously: Charge session(s) for P2P - Charge session(s)) | Charge sessions performed on charge points that are not owned by a VAT-registered company. Private individuals usually own these. This can include: - sessions that your Team paid for using the Monta Wallet (shown as a negative amount) - income your Team made on its own private charge points (shown as a positive amount) |
| Charge session | Charge sessions - Sponsored charge | Sponsored charges that your Team has paid. |
| Roaming charge session | Inbound roaming (CPO) (Previously: Monta roaming (CPO) – Charge session(s)) | Charge sessions performed on your charge points through an app other than Monta. |
| Roaming charge session | Outbound roaming (EMSP) (Previously: Monta roaming (EMSP) – Charge session(s)) | Charge sessions that your Team performed in a roaming network from the Monta app. |
| Roaming charge session | Monta roaming (CPO) – Revenue from additional custom fee(s) | Revenue from the additional fees you charge when someone uses your charge points through an app other than Monta. |
| Monta Promotion | - Promotion code - Expired promotion code - Reversal of promotion code - Reversal of user referral - User referral | A promotional transaction that happened in your Wallet, such as referring a user to Monta. |
| Operator subscription | Operator subscription - Custom Subscription purchase | Revenue you earn from your customers' monthly subscriptions |
| Operator subscription | Tax refund subscription (Previously: Operator subscription - Tax refund Subscription purchase) | An additional monthly subscription that your customers pay in order to receive their tax refund directly from you. Only applicable in Denmark. |
| Operator transaction | Tax refunds (Previously: Operator transaction - Tax refund) | Tax refunds you issued to your customers (Denmark only) |
| Monta other | Other |
Export invoice transactions
To export all transactions related to the invoice and monthly statement, you must first have access to the Team or Operator account in Monta Hub.
At the bottom of the document, click “Download invoice transactions from Monta Hub”. This will send a CSV file to the email associated with your Monta account.
You can also export the invoice transactions directly from Monta Hub.