Your monthly billing document is not just an invoice, it is a settlement package that gives you a full overview of your activity on the Monta platform.
This guide walks you through each document, how they fit together, and how to interpret key sections of your invoice and account activity report.
Monta as a Marketplace
Before diving into the documents, it’s important to understand Monta’s role:
- Monta is a marketplace. You transact directly with your customers and suppliers, and Monta facilitates the flow of funds.
- Wallet. You hold a Wallet account in Monta where all transactions are being booked real-time.
- End-of-month settlement. The invoice you receive from Monta is primarily a settlement report. It reconciles all your Wallet activity and tells you if you need to top up.
What’s Included in the Monthly Billing Documents
Your monthly billing documents consist of the following:
- Invoice: details goods and services supplied by Monta or bought by Monta.
- Account Activity Report: a consolidated view of all Wallet transactions during the month.
The combined activity will make up the Amount Due calculation.
Understanding the Invoice
On the invoice you’ll find Monta-sold services, such as:
- Fees as contractually agreed. That could be Platform fees, Support service fees, White-label fees.
- Transaction fees
- Roaming charges (where Monta acts as reseller, see explanation below)
- Commission on sold subscriptions (For Operators only)
Direct Charging vs. Roaming
It’s important to understand the difference between direct charging and roaming, as this explains why charges appear in different places on your billing documents:
- Direct charging – when both the buyer and supplier are Monta users/customers, they transact directly with each other using their Wallets. These charge sessions show up only on the Account Activity, and the valid VAT document is the receipt.
- Roaming – one party is outside the Monta platform, so Monta steps in as a reseller. In this case, Monta appears on your invoice (or self-billing invoice in some countries), and the valid VAT document is the invoice.
Receipts
For every transaction where both the buyer and supplier are Monta users/customers, the receipt (simplified invoice) serves as the underlying VAT documentation.
Note: You can find and bulk download receipts from Monta Hub.
Account activity report
The account activity report summarises all Wallet transactions for the month, grouped into three sections:
- Invoiced items: Transactions between you and Monta
- these are repeated from your invoice.
- Marketplace activity: Transactions between you and other parties on the Monta platform, e.g.
- income from charge sessions, expenses for charging on other teams’ points, reimbursements, and subscriptions between operators and teams.
- Transfers: deposits into your Wallet or withdrawals to your bank account
Amount due and payment instructions
Your amount due is calculated as the sum of the Invoice total and marketplace activity.
- If your revenue exceeds your Monta charges, your amount due = 0
- If you have auto-payout enabled, we will pay out the closing balance of your Wallet
- If you owe Monta more than you earned, the invoice will tell you how much to top up.
Note: transfers (deposit nor withdrawals) do no affect the Amount Due. The reason is that most deposits and withdrawals refer to last month’s invoice.
Amount due = Invoice total + Marketplace activity
Payment methods
Monta offers multiple payment methods for settling your invoices, ensuring flexibility and convenience. Below, you’ll find an overview of the available payment options, along with important details to help you complete your payment smoothly.
| Stripe Link (Card & Direct Debit) | Regular Bank Transfer | Bank Transfer to a Stripe vIBAN | |
|---|---|---|---|
| EUR | ✅ (Credit Card + SEPA DD) | ✅ | ✅ |
| EUR – Spain | ✅ (Credit Card + SEPA DD) | ✅ | ❌ (vIBANs not supported) |
| USD | ✅ (Credit Card) | ❌ | ✅ |
| GBP | ✅ (Credit Card) | ✅ | ❌ (Requires local entity) |
| SEK | ✅ (Credit Card) | ✅ | ❌ (No support) |
| DKK/NOK/CHF | ✅ (Credit Card) | ✅ | ❌ (No support) |
Payment options
If there is an amount due, you can pay via:
- a manual bank transfer using the bank details on the first page and the invoice number as the reference.
- When your invoice is issued, you will receive a Stripe payment link via email. This option ensures immediate processing, and your invoice will be marked as paid instantly.
You can use this link to pay securely with:
- Credit Card (Visa, Mastercard, etc.)
- SEPA Direct Debit (EUR payments only)
- Sweden only: In Sweden, you can also pay via BankGiro (BankGiro number: 450-8966)
3. Stripe vIBAN (Bank Transfer to a Virtual IBAN). For certain currencies, Monta provides a unique IBAN linked to your invoices. This allows Stripe to automatically reconcile your payment with your outstanding invoice, eliminating manual processing.
This method is currently available for EUR (except Spain) and USD payments.
Important Notes on vIBANs:
- Your unique IBAN is only generated once an invoice with an amount due is created.
- Each operator and team gets its own unique IBAN.
- If you require a proof of bank statement, we can provide it only after the IBAN has been generated, i.e. when your first invoice has been generated and if that invoice ends up with an Amount Due
- In case of overpayments, the excess amount will remain in your customer balance in Stripe. You can either request a refund or have it automatically applied to your next invoice. Note that the overpaid amount will not be transferred to your Monta Wallet.
- In case of underpayments, your invoice will be marked as partially paid, and the remaining amount will still need to be settled. You can simply make another transfer for the outstanding balance.
- If you have any questions about your payment or see an unmatched balance, please contact our support team for assistance.
Invoice line and statement line
Learn more about the different types of invoice entries.
| Group | Invoice entry | Description |
| Charge session | Charge session(s) – Transaction fee(s) | The fee Monta has collected on the income from professional charges performed on your charge points. |
| Charge session | Charge session(s) – Revenue from additional custom fee(s) | The fee Monta collects on the income from peer-to-peer (P2P) charges performed on your charge points. |
| Monta Commission | Commission – Customer subscriptions | The commission that Monta collects when someone purchases a custom subscription you offer. |
| Monta Commission | Commission – Tax refund subscriptions | The commission that Monta collects when someone purchases a tax refund subscription you offer. (Denmark only) |
| Roaming charge session | Monta roaming (CPO) – Charge session(s) | The fee that Monta collects for charges that your Team(s) performed on roaming charge points. |
| Roaming charge session | Monta roaming (CPO) – Transaction fee(s) | The fee that Monta collects for charges that are performed on your charge points via a roaming platform. Learn how to enable roaming on a charge point. |
| Monta service | – Co-branding and theming fee – Support services | This is a specific service you purchased in addition to your agreement with Monta. |
| Monta Shop | Shop purchase | These are the purchases you have made from the Monta Shop. |
| Monta subscription | – Business subscription – Enterprise subscription – Pro subscription | The cost of your Monta plan. It is the number of active charge point sockets, multiplied by the price per socket. |
| Monta subscription | – Guided subscription purchase – Home subscription purchase – White label subscription purchase | These are additional subscriptions you signed up for with Monta. |
Learn more about the different types of balance statements.
| Group | Balance statement Entry | Description |
| Charge session | Charge session(s) | Charge sessions performed on charge points that are owned by a VAT-registered company. This can include: – sessions that your Team paid for using the Monta Wallet (shown as a negative amount) – income your Team made on its own charge points (shown as a positive amount) |
| Charge session | Charge session(s) for P2P – Charge session(s) | Charge sessions performed on charge points that are not owned by a VAT-registered company. Private individuals usually own these. This can include: – sessions that your Team paid for using the Monta Wallet (shown as a negative amount) – income your Team made on its own private charge points (shown as a positive amount) |
| Charge session | Charge session(s) – Sponsored charge | Sponsored charges that your Team has paid. |
| Roaming charge session | Monta roaming (CPO) – Charge session(s) | Charge sessions performed on your charge points through an app other than Monta. |
| Roaming charge session | Monta roaming (EMSP) – Charge session(s) | Charge sessions that your Team performed in a roaming network from the Monta app. |
| Roaming charge session | Monta roaming (CPO) – Revenue from additional custom fee(s) | Revenue from the additional fees you charge when someone uses your charge points through an app other than Monta. |
| Monta Promotion | – Promotion code – Expired promotion code – Reversal of promotion code – Reversal of user referral – User referral | A promotional transaction that happened in your Wallet, such as referring a user to Monta. |
| Operator subscription | Operator subscription – Custom Subscription purchase | Revenue you earn from your customers’ monthly subscriptions |
| Operator subscription | Operator subscription – Tax refund Subscription purchase | An additional monthly subscription that your customers pay in order to receive their tax refund directly from you. Only applicable in Denmark. |
| Operator transaction | Operator transaction – Tax refund | Tax refunds you issued to your customers (Denmark only) |
| Monta other | Other |