Requesting Load Balancing support for a new charge point brand
If you would like to use Load Balancing for your charge point site, but you use different charge points than the ones included in the list of supported chargers, please reach out to us, so we can evaluate if we can start supporting your setup.
When you reach out to us, please include the following information:
Brand and model of the charge point
Brand and model of the external meter (if relevant)
Any details of the site, that are relevant to the setup
Load Balancing can be set up in the Monta Portal. In order to set it up, the charge points in the Team must belong to a charging site.
On the left side of the menu bar you will find the "Charge Points" section. Here you will find "Charging site". Go ahead and click on it. Afterwards select the Charging Site, where you want to create a Load Balancing Group.
In the overview section, go ahead and click on "Load balancing". Then click on the button "Go to Load Balancing" to open the Load Balancing Portal.
On this page, you can view your Load Balancing Groups and Sub-groups. We recommend to get familiar with the different components of the Load Balancing page. Here is a guide on how to understand the different components.
You need to begin by creating a Load Balancing group.
Name - Give a name to your Load Balancing group.
Total amps available - The total amount of amps available for both charging and the building.
Power distribution - Select how you want the amps to be divided between the charge points. When setting up a new Load Balancing Group, you can select between “Equal Share”, “First come, first served” and Locally Managed (Easee).
Please note that Locally Managed (Easee) is only a set up that works with Easee charge points and an Enegic external meter. Here is a guide on how to do that.
Click on "Save changes".
Here, you configure the meter settings of an external meter, attached to the Load Balancing group. This is not mandatory and it applies only to sites that have such meter. To begin, click on "+Add meter".
Meter type - Select the type of meter you have from the list.
Placement - Select if the meter is measuring the power usage of the building alone, or including charge points.
Click on "Save Changes".
Please note that Sub-Groups are not available if you are using "Locally Managed - Easee" power distribution.
Click on "Add or remove charge points" to add your charge points to the setup.
You will only be able to add charge points supported for Monta's Load Balancing system. Select the charge point and click on "Save".
Once the charge point is added, you will be able to see the following information:
State - See if the charge point is Available, Busy or Unavailable.
Phase order - This is the order of the phases on the charge point. It is important that it is setup correctly. You can consult the electrician who has connected the wiring on the charge point to confirm the order. It is used for phase rotation.
Max Amps - The maximum amount of Amps that will be available for the charge point.
Prioritize - If you select to prioritize a charge point, this will be applied when distributing the current among the charge points in use.
Remember to click "Save Changes".
Please note that you cannot configure the advanced settings of charge points, if you are using a "Locally Managed - Easee" setup.