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Monta Hub

My Monta Hub account

Learn how to manage your personal account, enable Beta and update your notification preferences in Monta Hub.
Written by Yana Yankova
Last updated: 29 February, 2024
In this guide

Your personal account can be managed from the the My account section of Monta Hub. There, you can update your personal information and notification preferences.

Manage your personal account in Monta Hub

  1. Click on the avatar icon and select My account
  2. Profile
    • Here you can see your User ID
    • Balance refers to funds, which you can spend or withdraw from your Wallet
    • Balance credit refers to funds which can only be spent within Monta
  3. Basic information
    • Here you can check and update your personal contact information
  4. Change password
    • If you log in to Monta Hub with email and password, you can update it here
  5. Notifications
    • Select which notifications you want to receive
  6. Other settings
    • In this section, you can see when you have verified your phone and email
    • See your timezone
    • Enable Beta to get access to trying new Monta features
    • Request your “Account data” – Monta will send all the information we have on your account

Access Monta Academy

Monta Academy is a great place to learn how to use Monta Hub. It is available to users who have a Pro, Business or Enterprise Monta Plans.

Just click on the question mark icon ? and select Monta Academy.

Enable Beta on Monta Hub

If you want to try all new Monta features before they are released for everyone, then you can enable Beta access!

  1. Click on the avatar icon and select My account
  2. Click on Other settings
  3. Toggle on Beta
  4. Remember to Save changes

How to delete your account

If you wish to delete your account, you can do this from Monta Hub.

  1. Click on the avatar icon and select My account
  2. Click on Other settings
  3. Click on Delete
Need to talk to a specialist?

Contact our support team

Private users
Start a chat in the Monta app on your mobile device of choice.
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Open hours: 24/7, 365
First reply time: <5 minutes
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Sign in the Monta Portal and create a support ticket.
Open hours: 07:00 – 23:00 CET
First reply time: <3 business days
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Book a guided call with an installation specialist.
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