The Monta invoice is a financial document that summarizes the monthly activities of your organization in Monta.
During every month, transactions are happening between your organization, Monta and other organizations, which use the Monta platform. These transactions are happening from and to your Monta Wallet.
In the document you can find:
On the top of the page, you will see the period for which the invoice has been issued. On the “To” side are your company information details.
If the company information needs to be updated, that can be done in the Operator settings for Operator accounts or in the Team settings for a Team.
This section summarizes the whole activity in your Monta Wallet. Here is what the different lines mean:
| Item | Description | Comments |
| Wallet balance beginning of the month | The sum, available in your Wallet on the 1st of the invoiced month. | |
| Invoice | The total sum of the invoice entries (incl. VAT) | All transactions between Monta and the invoiced entity. Transactions can be found grouped on the invoice page. |
| Transfer transactions | The sum of all deposits and withdrawals during the month. | |
| Other related activities | The sum of all transactions, not part of the invoice entries | These can include: Paying for charging, Sponsoring a charge point, paying out or receiving tax refund (DK), etc. Transactions can be found grouped on the balance statement page. |
| Wallet balance end of the month | The sum, available in your wallet on the last day of the invoiced month. | If the balance is negative, this means that you make a payment to Monta (see Payable balance). If the balance is positive, all expenses have been covered. If you have activated invoice auto-withdrawal the amount will be payout to your registered IBAN. |
Each invoice has a unique number. You can use this number to identify the invoice in Monta Hub. If you need to make a payment to cover your Payable balance, please use this number as a reference in the bank transfer.
On this page you will find all the invoice entries for the month.The invoice only contains goods and services sold between Monta and the invoiced entity.
Here is a table that explains the different types of transactions, group by type. All transactions can be seen individually in the invoice export.
| Group | Invoice entry | Description |
| Monta charge session | Charge session(s) – Transaction fee(s) | The transaction fees Monta has collected on the income from paid professional charges performed on your charge points. |
| Monta charge session | Charge session(s) – Revenue from additional custom fee(s) | The revenue you receive from charge points that have an additional custom fee collected from paid professional charges. |
| Monta charge Session P2P | Charge session(s) for P2P – Transaction fee(s) | The transaction fees Monta has collected on the income from paid charges performed on your charge points. |
| Monta charge Session P2P | Charge session(s) for P2P – Revenue from additional custom fee(s) | The revenue you receive from charge points that have an additional custom fee collected from paid charges. |
| Monta Commission | Commission – Customer subscription(s) | The commission that Monta collects when someone makes a purchase on a custom subscription you offer. |
| Monta Commission | Commission – Tax refund subscription(s) | The commission that Monta collects when someone makes a purchase on a tax refund subscription you offer. |
| Monta Roaming charge | Monta roaming (CPO) – Charge session(s) | Charge sessions that have been performed on roaming charge points from the Monta platform. |
| Monta Roaming charge | Monta roaming (CPO) – Transaction fee(s) | The fee that Monta collects for charges that are performed on roaming charge points. |
| Monta Roaming charge | Monta roaming (EMSP) – Charge session(s) | Charge sessions that have been performed on your charge points via a roaming platform. |
| Monta Roaming charge | Monta roaming (EMSP) – Transaction fee(s) | The fee that Monta collects for charges that are performed on your charge points via a roaming platform. |
| Monta Roaming charge | Monta roaming – Transaction fee(s) | The fee that Monta collects for charges that are performed on your charge points, through a roaming platform. |
| Monta Roaming charge | Monta roaming – Revenue from additional custom fee(s) | The revenue you receive from charge points that have an additional custom fee collected from paid roaming charges. |
| Monta service | Co-branding & theming fee, Support services | This is the specific service you have purchased in addition to your agreement with Monta. |
| Monta Shop | Monta Shop purchase | These are all the purchases you have made from the Monta shop. |
| Monta subscription | Bussines subscription – Purchase | The cost of your Monta plan. It is the number of active charge point sockets, multiplied by the price per socket. |
| Monta subscription | Enterprise subscription – Purchase | The cost of your Monta plan. It is the number of active charge point sockets, multiplied by the price per socket. |
| Monta subscription | Pro subscription – Purchase | The cost of your Monta plan. It is the number of active charge point sockets, multiplied by the price per socket. |
| Monta subscription | Guided subscription purchase, Home subscription purchase, White label subscription purchase | This is an additional subscription you have signed up for with Monta. |
The payable balance is the amount you need to pay to Monta, in order to cover your monthly expenses.
It is possible that your Wallet funds have covered your expenses, and then your payable balance will be 0. You can read more about this here. In simple terms:
Payable balance = 0 means you do not need to make any payments.
Payable balance > 0 means that you have to make a payment to Monta to cover your invoice.
The Monthly statement summarizes all activity in your Monta Wallet.
Transactions during the month can include, but are not limited to:
All transactions summed up = Current month deduction
Wallet balance beginning of month – Current month deduction = Wallet balance end of month
Here is a table that explains the different types of transactions, group by type. All transactions can be seen individually in the invoice export.
| Group | Balance statement Entry | Description |
| Monta charge session | Charge session(s) | Professional paid charges which have been paid by your Monta Wallet or the income for professional charges, performed on charge points in your Team. |
| Monta charge Session P2P | Charge session(s) for P2P – Charge session(s) | Paid charges, which have been paid with this Monta Wallet or the income from charges, performed on charge points in your Team. |
| Monta charge session | Charge session(s) – Sponsored charge | Sponsored charges, which have been paid by your Team. |
| Monta Promotion | Promotion code, Expired promotion code, Reversal of promotion code, Reversal of user referral, User referral | This can be a Promotional transaction that has happened in your Wallet, such as referring a user to Monta. |
| Operator subscription | Operator subscription – Custom Subscription purchase | Purchase of a monthly custom subscription from your service provider. |
| Operator subscription | Operator subscription – Tax refund Subscription purchase | Purchase of a tax refund monthly subscription you have from your tax refund provider. |
| Monta transaction | Transaction – Team member Fee | These are the Team member fees you have collected throughout the month from members of the Team. |
| Monta transaction | Transaction – Deposit | You have deposited funds in your Monta Wallet. |
| Monta transaction | Transaction – Deposit from Monta | Monta has deposited funds in your Monta Wallet. |
| Monta transaction | Transaction – Credit from Monta | Monta has deposited credits in your Monta Wallet. Credits can only be spent within Monta and cannot be withdrawn. |
| Monta transaction | Transaction – Withdrawal from Monta | Monta has withdrawn funds from your Monta Wallet. |
| Monta transaction | Transaction – Withdrawal to bank account | You have withdrawn funds from your Monta Wallet. |
| Operator transaction | Operator transaction – Tax refund | You have issued a tax refund to your tax refund customers. |
| Monta other | Other |
At the bottom of the document, there is a link, from where you can export all transactions related to the invoice.
Please note that in order to export the transactions, you need to have access to the Team or Operator account in Monta Hub. When you click “Download invoice transactions from Monta Hub”, that will send a csv file to the email, related to your Monta account.
Alternatively, you can also export the invoice transactions, directly from Monta Hub.
Invoice transactions can only be exported by users with access to the Team or Operator account in Monta Hub. An export can be initiated from the “Download invoice transactions from Monta Hub” link at the end of the invoice pfd document. This document is sent every month to the finance email, related to the Operator account or Team. Alternatively, invoice transactions can also be exported directly from Monta Hub.
All Operator accounts are invoiced by Monta. The payment terms depend on the specific agreement. Business and Enterprise Teams can request to be invoiced by Monta. Teams go through a Know Your Business (KYB) approval process by the Monta’s financial Team, before invoicing can be enabled.
Basic and Pro Teams cannot be invoiced by Monta, as that is not included in these Monta plans.
It could take several business days, until the funds have arrived to the Monta bank account. Once the payment is received your invoice will be processed and approved.
If you need to make a change of your company details, you can do this in the settings section of your company account. There, you can update: For a Team -> Go to the Team settings and edit the “Team information” tab For an Operator account -> Go to your Operator account overview and edit the “Settings” tab
If you have paid the invoice by bank transfer, it takes several days until the money arrives and a few more business days for the payment to be processed. Until your payment is handled and approved, the invoice will show as “Pending”.
Bank transfer – You can make a bank transfer to the Monta bank account stated in the invoice. Remember to use the reference number from the invoice, when making a bank transfer. Payment link – You can also pay invoices using the direct payment link. You can find the payment link in the invoice PDF or in Monta Hub when opening the invoice. If you pay by link, the invoice is automatically approved.
